FAQ

Frequently asked
questions

What products/services does the Joyne platform offer?

Material Marketplace - Search and select from over 6+ million building material products. We update our online database daily so you'll always have access to the best products and pricing in the industry.

Material Pay - 60 days interest free payment terms on all building material purchases made via the Joyne platform.

Estimating Service - Our in-house estimating team will complete your quantity takeoffs & cost estimates in 2-4 business days.

Takeoff Software - Measure and markup your blueprints with our easy to use web-based takeoff software.

Where are you guys located and which countries do you operate in?

Our head office is located in Denver, Colorado, USA.
We currently service clients in the U.S, Canada, Australia and New Zealand.

How accurate is your building material pricing?

We update our building material prices daily by extracting live pricing data from our trusted supplier network.

What is Material Pay and how does it work?

Material Pay was created to ease our clients cash flow concerns. We have strategic financial partners that offer 60 day interest free finance on all material purchases made through the Joyne platform. An approval process is required to qualify for this product.

How do I register for a free Joyne account?

Simply click on any of the "Sign up for Free" buttons on our website, enter your contact details, create a password and you're all set.

How do I upload my blueprints into the Joyne platform?

Simply log in to your Joyne account, click on the "Create New Project" button in the top right hand corner of the page and follow the prompts.

Who will deliver the building materials I purchase?

Typically the supplier of choice will deliver your building materials to site. We manage the delivery schedule you nominated at the time of your building material purchase.

Where do you get your benchmark cost data from?

We use trusted construction industry cost data from Craftsman (USA & Canada) and Cordell/Core Logic (Australia). We update our benchmark cost data at the start of every quarter (Calendar year).

How long will it take for you to complete my quantity takeoff/cost estimate?

Typically it takes our estimating team 2-4 business days to turn around your quantity takeoff or cost estimate. The turnaround time can increase depending on the size of the project in question.

Which building material suppliers do you have a relationship with?

We currently have relationships with some of the largest materials suppliers across North America and Australia. Should you wish to get a better understanding of specific suppliers, feel free to reach out to our sales team.

Can you perform any design work on my blueprints?

We currently don't offer any custom design work. We find it irresponsible to presume what changes need to be made to the blueprints/plans without having access to the construction site in question.

Can I purchase building materials without Material Pay?

Absolutely. Some of our clients don't need the added help of 60 day interest free payment terms.

Where can I download samples of the estimating service work you provide?

Simply click on "Estimating Services" in the "Products" section of the menu bar at the top of our homepage. Scroll down the page until you locate the takeoff samples section and download the type of takeoff sample you wish to review.

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